[March 2026] Report on advanced demonstration of AI robot customer service to address the worsening labor shortage
The wind is already starting to warm up, and the season of beautiful plum blossoms is upon us. How are you all doing? This is Christopher's from iPresence.
Looking around the world, the Milan-Cortina 2026 Winter Olympics will be held, and the passionate challenges of the athletes are inspiring us all. However, the international situation remains unstable, and it is precisely at times like these that we once again deeply realize the value of "connecting people" safely, transcending physical distance and barriers.
This month's iPresence also saw many new steps taken towards solving social issues. The social implementation of Teleportation technology is steadily accelerating, with new demonstration experiments of "Physical AI x Medical" in collaboration with MUIC Kansai, and efforts to provide automated guidance that "prevents confusion" at ANA Chubu Centrair Airport and Chubu Centrair International Airport. This month's edition is packed with content, including our company's case studies being published as part of a collection of award-winning cases on the Cabinet Office's special website, and the announcement of the ArchiTwin Users Conference, which will expand the possibilities of digital twins.
We hope that the spring weather will bring new growth to your business. We hope you enjoy this month's IPresence Monthly!
[Demonstration begins] Robots bring about "work style reform" in the medical field. Demonstration begins on reducing work burden with AI telerobots!
iPresence has launched a project aimed at solving problems in the medical field by utilizing "Physical AI," the latest technology that enables AI to understand and act in real-world physical spaces. How can robotics technology be used in medical settings where serious labor shortages persist? Please read the press release for hints on a future where AI and robots will become the "eyes and hands of the medical field."
[Report released] We report on the results of the "Telerobot" demonstration experiment at ANA Chubu Centrair Airport and Chubu Centrair International Airport!
A joint demonstration experiment with ANA Chubu Centrair Airport and Chubu Centrair International Airport, which was adopted at Aichi Prefecture's "TECH MEETS," has recently been successfully completed. What role did the telepresence avatar robot (telerobot) play in realizing "personal airport guidance that won't get you lost" using cutting-edge technology? We have published a report summarizing the actual testing and the results that emerged.
Source: Prime Minister's Office website (https://www.kantei.go.jp/jp/104/actions/202512/24bf_hyoushou.html）
Strengthening our support system for introducing temi! Collaborating with trusted major sales partners!
The article details the efforts of iPresence, one of 15 organizations nationwide to receive the "Cabinet Office Minister of State for Special Missions Award for Excellence." We believe that our telerobot and metaverse technologies have contributed to the implementation of barrier-free society. Please take a look at our activities, which have been compiled as an official document issued by the Cabinet Office.
[Event] ArchiTwin User Meeting to be held! We are pleased to announce the user meeting for ArchiTwin, the digital twin platform provided by iPresence.
This event, hosted by ArchiTwin, a company led by our CEO Christopher S., will showcase the latest space utilization examples that are deeply integrated with iPresence solutions. Come experience "next-generation space management."
Date and time: March 5, 2026 (Thursday) 15:00-17:30
Venue: NEXsTokyo / Cost: Free (advance registration required)
*You will be redirected to an external form of ArchiTwin Inc.
