TelepresentationTelepresence Avatar RobotAmong the telerobots (hereafter referred to as telerobots), the "Double3" is an autonomous robot that enables two-way communication and autonomous movement. How is it actually being used in manufacturing plants? It seems that many companies are facing barriers to remote factory management, such as long distance travel from headquarters to the factory.
This time, as an example of implementation at a manufacturing plant, we will report on how Komyo Rikagaku Kogyo Co., Ltd. (hereafter "Co., Ltd.") is using Double3 for remote management of the factory, based on interviews with the person in charge.We hope that it will be helpful for companies that are considering introducing it in their factories.

The manufacturer has stopped selling the Telerobot Double3, and we have also temporarily suspended sales of it. As an alternative product, we have a telepresence avatar robot equipped with remote control and automatic movement functions.temiYou can use it in the same way as in this case study article, so please take a look.(2024 / 10 / 22)

Utilizing Double3 for factory production management, etc.│Komei Rikagaku Kogyo Co., Ltd.

Komyo Rikagaku Kogyo Co., Ltd. using Double3

Komyo Rikagaku Kogyo Co., Ltd. using Double3


Komyo Rikagaku Kogyo Co., Ltd., which introduced Double3 from our company (iPresence), is operating one Double2,500 in a manufacturing factory of about 1 m3.It is mainly used for production control, quality control, safety control, etc., and it seems that other departments are calling for expanded use. We will introduce an example of how Double3 can be used effectively to improve productivity and improve operational efficiency.

Komyo Rikagaku Kogyo Co., Ltd., a long-established detector company

Established in 1947Komyo Chemical Industry Co., Ltd.is a company that mainly manufactures and sells detectors and chemical products, and has been deeply involved in the safety of workplaces and working environments such as government offices and the safe living of ordinary households.
Kitagawa-type gas detectors, which we have been manufacturing since our company was established, have been installed in many government agencies and companies, so many people may know them.
The head office is located in Kawasaki City, Kanagawa Prefecture, and Aizu Koumei Co., Ltd. is located in Fukushima Prefecture as a manufacturing plant.

Reason for introducing Double3

Before the introduction of Double3, managers regularly visited the factory (Fukushima) two to three times a month for the five-hour journey from the head office (Kanagawa) to the factory (Fukushima).
The original burden of moving and the restrictions on movement due to the coronavirus pandemic overlapped, and when he was looking for a remote management method, Double3 caught his eye.
Another reason is that when the previous earthquake occurred in Fukushima Prefecture, the problem that the person in charge could not immediately check the equipment was confident that Double3 could solve it.

How Double3 is used in factories

Komyo Rikagaku Kogyo Co., Ltd. using Double3

Komyo Rikagaku Kogyo Co., Ltd. using Double3


By teleporting to the factory using Double3 as an avatar, the person in charge was able to perform remote management, which greatly reduced the number of visits.Komyo Rikagaku Kogyo's main utilization methods are these three.

  • Handover of new products
  • regular patrols
  • Emergency response

Handover of new products

When handing over a new product, we will share the work procedure manual in advance and give a lecture on the work procedure from Double3 at the site.
Double3 can move independently and give precise instructions near the worker you want to talk to, so remote management is often sufficient.

regular patrols

Double3 can access all locations and workers in the factory, so it is used for regular patrols during normal times.
Even if maintenance and minor equipment troubles do not come directly to us, we often use Double3's remote control to sort them out.

Emergency response

Komyo Rikagaku Kogyo Co., Ltd. using Double3

Komyo Rikagaku Kogyo Co., Ltd. using Double3


Double3 is used as a temporary response as an emergency measure in the event of trouble such as machine failure.
If remote measures cannot be taken, the person in charge will go directly to the factory, but since the site can be confirmed in advance, prompt measures can be taken upon arrival.

Things to keep in mind when using Double3

What the staff keep in mind when using Double3 is not to give workers stress from monitoring.
We decide the date and time for Double3 to patrol, and let the workers know in advance.Basically, it is a patrol of about 30 minutes, and it does not operate for a long time. (It may take 4 hours when taking over a new product)
Normally, the screen of Double3 is facing the wall side, so as not to make the workers feel nervous as much as possible.

[Voice of the person in charge] Changes since the introduction of Double3 and future issues

Komyo Rikagaku Kogyo Co., Ltd. using Double3

Komyo Rikagaku Kogyo Co., Ltd. using Double3


We were able to hear from the person in charge at Komyo Rikagaku Kogyo about the benefits and challenges of introducing Double3 in the management of the manufacturing plant.

[Benefits] Benefits from introducing Double3

Originally, the person in charge had been visiting the factory regularly, so it seems that the ease of communication was almost the same in both real life and Double3.Being "there" as an avatar of the person in charge saves me the trouble of traveling five hours each way.
Even in the production management scene, it is convenient to use the camera's zoom function to capture parts that are difficult to see with the naked eye as images.
In some cases, we were able to respond to equipment failures by giving instructions to on-site workers using Double3.

Introduction of Double3 reduces physical movement!Expand the scope of use in the future!

Double3

Double3


Komyo Rikagaku Kogyo Co., Ltd., which introduced Double3 to its manufacturing factory, has increased the amount of work that can be completed only remotely, greatly reducing the time and effort of moving to the site.
Originally, the person in charge had built a good relationship with the people at the site, so the change to Double3 did not upset the site.Even robots are human avatars, so we must not forget the importance of communication.
In the future, we are considering expanding its use for internal audits and factory tours, as well as for external audits such as ISO maintenance audits.
iPresence istemi,OhmniWe handle a wide variety of telerobots, including the above, and also develop systems, allowing us to provide solutions tailored to each company's needs.
Please feel free to use iPresenceInquire through the contact form.

Click here to download the case study flyer
https://ipresence.jp/casestudy/cs-202112/
"Factory management" written articles can be downloaded from here
https://ipresence.jp/casestudy/cs-202202-1/

[Factory DX] Automatically moving network camera robot | Remote patrol management
The automatic movement function allows you to freely patrol the factory. As a network camera with two-way communication, you can remotely inspect the site and improve efficiency. Easy to install, no construction required. Check the situation on site immediately with remote control and real-time video!