App update information

iPresence8/22 update [Telepotalk] Apology and notice regarding system failure

8/22 update [Telepotalk] Apology and notice regarding system failure

Thank you for using the Telepotalk app.

We are currently experiencing an app connection failure, and we are investigating the cause and working to restore it.We apologize for the inconvenience.

Details will be announced as soon as they are known.

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[Time zone of failure]
・The early morning of August 2022, 8
*Currently under investigation

[Subject]
・Contract users using the app

【phenomenon】
・After logging in to the app, the app crashes when connecting to a call and cannot be used.

【current situation】
・Under investigation and recovery work

[Cause]
·investigating

【Alternative proposal】
・Please use the Avatar Robot for Zoom app (version 3.7.8) (Install and update here:https://apps.apple.com/jp/app/avatar-robot-for-zoom/id1463359897
・When using kubi: Please use the kubi operation application "kubi Connect" (For detailed operation procedures, please refer toCenter of kubi product pagePlease refer to the)
・When using temi:temi centerplease use

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If you have any questions regarding this system failure,Inquiry from the contact form.

[Contact]
Contact form:https://ipresence.jp/contact/

We sincerely apologize for the inconvenience caused.

We will respond as soon as possible.Thank you.

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