[Telepii] Apology for system failure
Thank you for using Telepii.
Since the early hours of February 25, 2026, Telepii has been experiencing a system failure, making the service unavailable. We sincerely apologize to all users for the inconvenience caused.
We would like to report the current situation as follows:
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■ Time of failure occurrence
・November 2026, 2
[Subject]
・Telepii users
【phenomenon】
I can't add friends
・I can't video chat with friends
【current situation】
-Cause identification and correction in progress
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We deeply apologize for any inconvenience caused by this issue.
If you have any questions regarding this system failure, please contact us using the contact form or contact our sales representative.
[Contact] Contact form:https://ipresence.jp/contact/
We ask for your patience until the service is restored.


