[Telepii] Apology for system failure
Thank you for using Telepii.
Telepii has been experiencing a system failure since the early morning of April 7, 2026. We sincerely apologize for the inconvenience this has caused to all our users.
We would like to report the current situation as follows:
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■ Time of failure occurrence
・November 2026, 4
[Subject]
・Telepii users
【phenomenon】
- When clicking a friend referral link via a browser, even though the app is already installed, the user is redirected to the App Store page and cannot add the friend.
[Temporary measures]
- You can add friends by scanning a QR code with your camera, rather than using a link.
【current situation】
-Cause identification and correction in progress
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We deeply apologize for any inconvenience caused by this issue.
If you have any questions regarding this system failure, please contact us using the contact form or contact our sales representative.
[Contact] Contact form:https://ipresence.jp/contact/
We ask for your patience until the service is restored.


