Thank you for using Telepotalk/AVATAR Robot for Zoom.
Regarding the connection failure that occurred on September 2025, 9, we have investigated the cause and carried out recovery work, and have confirmed that the service is now functioning normally.
We sincerely apologize for any inconvenience caused to our users. Details are as follows:

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■ Time of failure occurrence
・September 2025, 9 12:2:47
■ Target
・Telepotalk/AVATAR Robot for Zoom users
Content
・Telopotalk: Connection destination is not displayed
・AVATAR Robot for Zoom: Unable to log in
■ Cause
- The server that exchanges data (AWS-EC2 Docker server) has stopped.
■ Current situation
We have confirmed that the recovery is complete and video calls can be made without any issues.

We deeply apologize for any inconvenience caused.
If you still have any questions, please contact us using the contact form or our sales representative.
[Contact]
Contact form:https://ipresence.jp/contact/

We look forward to your continued support.