App update information

iPresence[Telepotalk] Apology and notice regarding system failure

[Telepotalk] Apology and notice regarding system failure

There is currently a connection problem with Telepotalk, and it is currently unavailable. We are currently investigating the cause and working to restore the service. We will report the details on this website as soon as they are known. We sincerely apologize for the inconvenience.

__________________________________
■ Time of failure occurrence
・Early morning of August 2024, 9 *Currently under investigation
[Subject]
・Telepotalk users
【phenomenon】
・Cannot start a Zoom meeting
【current situation】
・After starting a video call, the connection is lost
[Cause]
・Under investigation and recovery work

■ Alternative applications

  1. kubi Connect
    For detailed operating procedures,kubi product pageLook at the center
    *Operation devices can be iPad, Android, and PC (Windows/MAC). (Operation can also be done from a browser)
    *The kubi Connect app is only for controlling the kubi itself.It is necessary to launch a separate web conference system (Zoom, Teams, or any other web conference system you are using).
  2. Avatar Link
    Click here for the manual
    *We will issue accounts in order and contact customers who have contracts. If you are in a hurry, please contact our sales representative.

If you have any questions regarding this system failure, please contact us using the contact form or contact our sales representative.
[Contact]Contact form
We sincerely apologize for the inconvenience caused.We will respond as soon as possible.Thank you.

↑